PMS® Particle Counter Service - Repair & Calibration
Complete the form below to submit a Repair/Calibration request, or to get a quote.
Accurate data with reliable operation
- Certified to ISO 9001 standards
- ISO 17025 traceable calibration
- Audit defensibility
- Uniform, Global Service Level Agreements
- Trained and certified technicians around the globe
- Large, stable corporate backing with 50 years of expertise
- Ongoing development, maintenance and support investment
- Data integrity & secure workflows
- Controlled documentation and procedures
Over 50 years of particle detection and support – Trust the experts
Original PMS hardware – The right parts with the best performance
Service centers strategically found around the world – Support that meets the market demand
Technical support – PMS hardware / applications
Broad portfolio – Gas/ Aerosol/ Liquid
Hardware (detection) and software (integration and control) offerings
- Keep hardware up to date and working
- Get the most from the measurement results
Calibration – Standard/ ISO17025
Repair to PMS standards / with PMS parts
- Troubleshooting and analysis
- Upgrades for reliability
- Software updates for feature and operational enhancements
On-site, and in factory centers
- Limited decontamination service
- Expedited and standard lead times
- Cleaning
- Custom paperwork for reporting
Rental programs (select products and locations)
Service where and when you need it
- Calibration (depot or on-site)
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- Scheduled contracts for calibrations
- Repair & Advance Exchange with contracted rental
- Predictable return times
- Maintenance plans with technical support
- Email, phone, or on-site
- Digital services
- Software updates
- Data analysis
- Troubleshooting
Only Particle Measuring Systems is Direct in Every Major Market
We’re here to help; hear it from our customers…
We had an issue with our liquid particle counter last week and I couldn’t have asked for more from PMS Customer Service. When troubleshooting, they realized this was not an issue they’ve seen before. Rick H, who was on vacation at the time, took the time to accommodate not only the issue at hand, but he worked around our availability. A big thank you goes out to Rick and the entire Customer Service Department. Thanks again for your assistance! – Bret Barron
We’re here to help; hear it from our customers…
I’m the Metrology Supervisor here at (confidential). Rob Carter is our Field Service Technician for PMS. Rob has been an excellent service provider since he’s been coming to our site over the last few years. He provides great communication prior to his arrival and daily while on-site. He is very knowledgeable in answering any questions we have and also in calibrating/repairing equipment. He is always on time and works efficiently to service our equipment in a timely manner. It is a pleasure to work with Rob and I look forward to working together for years to come.– Anthony Bettencourt | St. Supervisor, Metrology
We’re here to help; hear it from our customers…
We had an issue with our liquid particle counter last week and I couldn’t have asked for more from PMS Customer Service. When troubleshooting, they realized this was not an issue they’ve seen before. Rick H, who was on vacation at the time, took the time to accommodate not only the issue at hand, but he worked around our availability. A big thank you goes out to Rick and the entire Customer Service Department. Thanks again for your assistance! – Bret Barron
We’re here to help; hear it from our customers…
I’m the Metrology Supervisor here at (confidential). Rob Carter is our Field Service Technician for PMS. Rob has been an excellent service provider since he’s been coming to our site over the last few years. He provides great communication prior to his arrival and daily while on-site. He is very knowledgeable in answering any questions we have and also in calibrating/repairing equipment. He is always on time and works efficiently to service our equipment in a timely manner. It is a pleasure to work with Rob and I look forward to working together for years to come.– Anthony Bettencourt | St. Supervisor, Metrology
NIST traceable Calibration Services include:
- Particle counter calibration and verification/validation and adjustments back to factory standards
- Calibration certificate issued with each instrument
- Preventative maintenance
- Instrument examination (as found and as left data available)
Additional PMS Service Resources
- Cleanroom Classification adhering to ISO and GMP industrial standards
- Cleanroom Monitoring: cleanrooms certified/commissioned and validated to ISO 14644-1, 14644-3, EU Guide, and IEST-RP-CC-0063 practices
- Comprehensive environmental testing of Unidirectional Airflow devices (LAFs), Microbiological Safety devices, Isolators, Operating Theatres, and more
- Software Downloads
Trusted calibration, repair, and functional testing
- Global harmonization
- Factories all are accountable to same PMS OEM procedures
- Quality systems aligned between facilities for calibration, and functional testing
- 3rd parties cannot be current with the latest standards or parts without certification from PMS
- Complete coverage for PMS equipment
- Updates available for hardware and software to meet the latest equipment requirements
- Including limited support for OBS equipment
- *Please note that we only calibrate Particle Measuring Systems (PMS) instruments