Security Issue

Report a Security Issue

Particle Measuring Systems (PMS) is committed to maintaining the security and integrity of our products and services. We welcome reports from security researchers, customers, and partners to help us identify and address potential vulnerabilities.Ā 

Security.txt:Ā View our vulnerability disclosure policy and contact information at
https://pmeasuring.com/security/security.txtĀ 

How to Report a VulnerabilityĀ 

If you believe you have discovered a security vulnerability in a Particle Measuring Systems product or service, we encourage you to report it to us securely.Ā 

Email:Ā psec@pmeasuring.comĀ 

We strongly recommend encrypting your report using our PGP key.Ā If you are unfamiliar or uncomfortable with PGP,Ā send us a normal email without any info on the vulnerability you discovered so we can agree on an appropriate secure channel. Do NOT send us information aboutĀ activeĀ vulnerabilities that may affect our products through regular email.Ā 

Ā Particle Measuring Systems PSEC <psec@pmeasuring.com>

PGPĀ Fingerprint:
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Ā Public Key:Ā 

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=iGazĀ 

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Using PGP encryption helps ensure your communication remains confidential and protected during transmission.Ā 

Please review the Vulnerability Disclosure Policy in its entirety before commencing any test or contacting us.

You can find itĀ https://pmeasuring.com/security/vulnerability-disclosure-policy.Ā 

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What to include in your Report

Please include as much of the following information as possible in your report:Ā 

  • Product name and versionĀ 
  • Description of the vulnerabilityĀ 
  • Steps to reproduce the issueĀ 
  • Code of any PoC you may have developedĀ 
  • Potential impactĀ 
  • Any proof-of-concept or supporting materialsĀ 

Ā Our CommitmentĀ 

  • We will acknowledge receipt of your report withinĀ 5 business daysĀ 
  • We will investigate and validate all reports promptlyĀ 
  • We will work to remediate confirmed vulnerabilities in a timely mannerĀ 
  • We may contact you for additional information during our investigationĀ 
  • We may, with your express consent, publicly recognize you or your organization for a valid vulnerability report after remediation or coordinated disclosure, subject to applicable law. Public recognition is optional and we may decline, delay, or modify public recognition where necessary for safety, legal, regulatory, confidentiality, sanctions, export-control, third-party, or operational reasons.Ā Ā Note, we do not offer anyĀ economic compensation for reporting of vulnerabilities or weaknesses in our products.Ā 

Responsible DisclosureĀ 

We kindly request that you:Ā 

  • Do not publicly disclose theĀ vulnerabilityĀ untilĀ weĀ had the opportunity to investigate and address it. We also ask you not to share it with other parties without prior written consent from us.Ā ProvideĀ us withĀ at least 90 calendar days before public disclosure, unless we agree to a different coordinated disclosure timeline as some vulnerabilities may require longer remediation timelines.Ā 
  • Avoid actions that may harm systems, data, or usersĀ 
  • Act in good faithĀ 

Safe HarborĀ 

Particle Measuring Systems will not pursue legal action against individuals who:Ā 

  • Discover vulnerabilities in good faithĀ 
  • Follow this disclosure policyĀ 
  • Do not exploit vulnerabilities for malicious purposesĀ 

Ā Security AdvisoriesĀ 

Ā Stay informed about known issues, fixes, and security updates by visiting ourĀ SecurityĀ AdvisoriesĀ page. We publish timely advisories detailing identified vulnerabilities, their impact, and recommended remediation steps to help you protect your systems. Please review this page regularly to ensure you have the latest security information.

DisclosureĀ 

When appropriate, we will publish information about resolved vulnerabilities in security advisories or release notes through our communication channels.Ā  Review ourĀ Vulnerability Disclosure Policy.
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