Job Title:  Service Engineer – Shanghai

Report to: Service Supervisor

Location: Shanghai


Responsible for customer instrument calibration and maintenance in Lab (Gas+ Liquid).

  1. Responsible for the installation, commissioning and annual contract maintenance of customer on-site instruments(Gas+ Liquid)
  2. Collaborate with the service sales team to provide quality customer service to both internal and external customers.
  3. As needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained(NPS).
  4. Monitor delivery status and update to customers. Chase and prepare related documents for shipments.
  5. Execute demonstrations of new products for customer
  6. Responsible for key account management


Must to have

  1. Bachelor majoring in Electronics Engineering or automation, Advanced degree in related field a plus.
  2. At least 3 years proven experience as services, instrument industry experience is highly appreciated.
  3. Familiar with semiconductor factory implementation is highly preferred.
  4. Excellent communication skills to deal with scientific discussion with customers.
  5. Good English communications in both oral and written.
  6. High energy, team player and capability of working under pressure.
  7. Self-motivated, initiative, open-minded, and detail-oriented, Honest and faithful to company.
  8. Strong technical background, Innovative mind, problem solving attitude and skills.
  9. Requires domestic and international travel

Nice to have

  1. Tech Experience in SEMI, FPD, LED, MEMS
  2. Familiar with OFFICE software
  3. Live in Shanghai area


If you know someone who you think would be a good fit, pls. feel free to referral them to us. Send the candidates’ resume to /

PS: All the internal referral can join the Spectris China Internal Referral Program.

                                                                                                                                   PMS Asia HR

                                                                                                                                   Jan.21, 2019

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